Support

Support Options

Submit a Support Ticket

Feedback

Have something to say?

Your contributions and suggestions will help us improve chemistryhub, and our sponsors want to understand how the site is being used. We need users to share experiences with our team, to help us deliver the best service. Please make a selection to help us direct your feedback.

Participate in the Community

Ways to submit feedback

Write a Success Story

Share your positive experience with other users and see your success story appear on the front page of the website. Read other people's Notable Quotes.

Start writing a story

Report a Problem

For immediate assistance browse through our Support Center and Knowledge Base. You can find answers to many questions in just a few minutes. If still experiencing problems, send us a report.

Start writing a report

Add to the Wish List

Have an idea for how to improve the site? Feel we could be doing something better? Add your suggestion to our Wish List of new features.

View wish list

Take a Poll

Cast a vote in the latest poll and check what others in the community think. We want to hear from you!

View latest poll

Debug Console

Close16 MBRequestSessionTimelineDatabase35
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( REDIRECT_SCRIPT_URL => /feedback, REDIRECT_SCRIPT_URI => http://chemistryhub.org/feedb... Array(
REDIRECT_SCRIPT_URL => /feedback,
REDIRECT_SCRIPT_URI => http://chemistryhub.org/feedback,
REDIRECT_nokeepalive => ,
REDIRECT_STATUS => 200,
SCRIPT_URL => /feedback,
SCRIPT_URI => http://chemistryhub.org/feedback,
nokeepalive => ,
HTTP_HOST => chemistryhub.org,
HTTP_ACCEPT_ENCODING => x-gzip, gzip, deflate,
HTTP_USER_AGENT => CCBot/2.0 (http://commoncrawl.org/faq/),
HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8,
PATH => /sbin:/usr/sbin:/bin:/usr/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.2.15 (CentOS),
SERVER_NAME => chemistryhub.org,
SERVER_ADDR => 206.221.159.27,
SERVER_PORT => 80,
REMOTE_ADDR => 54.92.128.223,
DOCUMENT_ROOT => /var/www/chemistryhub,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/chemistryhub/index.php,
REMOTE_PORT => 38628,
REDIRECT_URL => /feedback,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.0,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /feedback,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1501181518.616,
REQUEST_TIME => 1501181518
)
separator .
orderBy id
orderDir asc
1 registerIP
2 access
always
renew
tracker.sid 14029a13432f9e3822595ebc40f4e58b
tracker.ssid 14029a13432f9e3822595ebc40f4e58b
tracker.rsid 14029a13432f9e3822595ebc40f4e58b
securiy_code0 f94ea
session.token 67612664c27f7d8f4105af0793da4fc0
  • site 0.051 seconds (+0.051); 9.75 MB (+9.750) - afterInitialise
  • site 0.072 seconds (+0.021); 11.50 MB (+1.750) - afterRoute
  • site 0.092 seconds (+0.020); 13.50 MB (+2.000) - afterDispatch
  • site 0.100 seconds (+0.008); 13.75 MB (+0.250) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.101 seconds (+0.001); 14.00 MB (+0.250) - afterRenderModule mod_custom (Hub Footer)
  • site 0.102 seconds (+0.000); 14.00 MB (0.000) - beforeRenderModule mod_collect (Collect)
  • site 0.103 seconds (+0.001); 14.00 MB (0.000) - afterRenderModule mod_collect (Collect)
  • site 0.103 seconds (+0.000); 14.00 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.106 seconds (+0.003); 14.25 MB (+0.250) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.106 seconds (+0.000); 14.25 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.130 seconds (+0.023); 14.50 MB (+0.250) - afterRenderModule mod_menu (Main Menu)
  • site 0.130 seconds (+0.000); 14.50 MB (0.000) - beforeRenderModule mod_search (Search)
  • site 0.131 seconds (+0.001); 14.75 MB (+0.250) - afterRenderModule mod_search (Search)
  • site 0.131 seconds (+0.000); 14.75 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)
  • site 0.145 seconds (+0.013); 16.00 MB (+1.250) - afterRenderModule mod_reportproblems (Trouble Report)
  • site 0.147 seconds (+0.003); 16.00 MB (0.000) - onAfterRender
  • site 0.149 seconds (+0.002); 16.00 MB (0.000) - sessionStore
16 MB

35 Queries Logged: 0.01407265663147 seconds

  1. SELECT `data`
      FROM `jos_session`
      WHERE `session_id` = '09786bf6bad262a6ed542dc70f7831f7'
  2. DELETE
      FROM `jos_session`
      WHERE `session_id` = '09786bf6bad262a6ed542dc70f7831f7'
  3. SELECT `data`
      FROM `jos_session`
      WHERE `session_id` = '14029a13432f9e3822595ebc40f4e58b'
  4. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT `session_id`
      FROM `jos_session`
      WHERE `session_id` = '14029a13432f9e3822595ebc40f4e58b'
  6. INSERT INTO `jos_session` (`session_id`, `client_id`, `time`, `ip`)
      VALUES ('14029a13432f9e3822595ebc40f4e58b', 0, '1501181518', '54.92.128.223')
  7. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  9. SELECT b.id
      FROM jos_usergroups AS a
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE a.id = 1
  10. SELECT id, rules
      FROM `jos_viewlevels`
  11. SELECT folder AS type, element AS name, protected, params
      FROM jos_extensions
      WHERE enabled >= 1
      AND type ='plugin'
      AND state >= 0
      AND access IN (1,1,4)
      ORDER BY ordering
  12. SELECT m.id, m.menutype, m.title, m.alias, m.note, m.path AS route, m.link, m.type, m.level, m.language,m.browserNav, m.access, m.params, m.home, m.img, m.template_style_id, m.component_id, m.parent_id,e.element as component
      FROM jos_menu AS m
      LEFT JOIN jos_extensions AS e
      ON m.component_id = e.extension_id
      WHERE m.published = 1
      AND m.parent_id > 0
      AND m.client_id = 0
      ORDER BY m.lft
  13. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  14. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_feedback'
  15. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_wishlist'
  16. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_poll'
  17. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  18. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_forum'
  19. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_groups'
  20. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  21. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  22. SELECT m.id, m.title, m.module, m.position, m.content, m.showtitle, m.params, mm.menuid, e.protected
      FROM jos_modules AS m
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE m.published = 1
      AND e.enabled = 1
      AND (m.publish_up = '0000-00-00 00:00:00' OR m.publish_up <= '2017-07-27 18:51:58')
      AND (m.publish_down = '0000-00-00 00:00:00' OR m.publish_down >= '2017-07-27 18:51:58')
      AND m.access IN (1,1,4)
      AND m.client_id = 0
      AND (mm.menuid = 93 OR mm.menuid <= 0)
      ORDER BY m.position, m.ordering
  23. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  24. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_courses'
  25. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_collections'
  26. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_blog'
  27. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_resources'
  28. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  29. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_citations'
  30. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_events'
  31. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_store'
  32. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_projects'
  33. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_newsletter'
  34. SELECT extension_id AS id, element AS "option", params, enabled
      FROM jos_extensions
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  35. UPDATE `jos_session`
      SET `data` = '__default|a:11:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1501181518;s:18:\"session.timer.last\";i:1501181518;s:17:\"session.timer.now\";i:1501181518;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"14029a13432f9e3822595ebc40f4e58b\";s:12:\"tracker.ssid\";s:32:\"14029a13432f9e3822595ebc40f4e58b\";s:12:\"tracker.rsid\";s:32:\"14029a13432f9e3822595ebc40f4e58b\";s:13:\"securiy_code0\";s:5:\"f94ea\";s:13:\"session.token\";s:32:\"67612664c27f7d8f4105af0793da4fc0\";}' , `time` = '1501181518' , `ip` = '54.92.128.223'
      WHERE `session_id` = '14029a13432f9e3822595ebc40f4e58b'